Privacy Policy

1. Information We Collect

Pestflow AI collects business and contact details provided by pest control operations, including owner names, company email addresses, phone numbers, and call transcripts processed via our automated AI receptionist service.

2. How We Use Information

We process data solely to provide automated phone answering, lead qualification, CRM dispatch sync, and appointment scheduling services for pest control businesses. We do not sell user or customer personal data to third parties.

3. TCPA & Telephony Compliance

Pestflow AI operates in strict compliance with the Telephone Consumer Protection Act (TCPA). SMS notifications and automated voice calls are transmitted only with prior express consent provided by inbound callers and client registrations.

4. Data Security & Integrity

We implement industry-standard encryption in transit (TLS 1.3) and at rest (AES-256) for stored lead records and call analytics data.

5. Contact Us

If you have questions regarding this Privacy Policy, please contact our privacy compliance team at ops@pestflow.ai.